Head Customer Relations Center | 客户关系中心经理 Nestlé Nespresso SA |北京雀巢奈斯派索咖啡有限公司
Anna Wang, with background in both IT and International business, has 2 years academic teaching and research experiences plus 12 years working in various functions like CRM, Sales operations, Sales planning and Contact Center management of Fortune 500 corporations. Having built up the Customer Relations Center for Nespresso China, Anna has gained more direct and in-depth customer insights and customer experience improvement practices, benefiting from its direct to consumer model.
Check out the incredible speaker line-up to see who will be joining Anna.
*Processing your payment may take a moment. Please click submit payment only once, and do not refresh this page. Doing so may result in your credit card being charged more than once.