Anna Wang 汪娜君

Anna Wang, with background in both IT and International business, has 2 years academic teaching and research experiences plus 12 years working in various functions like CRM, Sales operations, Sales planning and Contact Center management of Fortune 500 corporations. Having built up the Customer Relations Center for Nespresso China, Anna has gained more direct and in-depth customer insights and customer experience improvement practices, benefiting from its direct to consumer model.