19 - 20 November, 2019
Shanghai, China
Alexandra Efimovskaya, Head of Customer Experience 客户体验部部长 at Home Credit  捷信消费金融有限公司
Home Credit  捷信消费金融有限公司 Logo

Alexandra Efimovskaya

Head of Customer Experience 客户体验部部长
Home Credit 捷信消费金融有限公司

Agenda Day 1

Tuesday, November 20th, 2018

11:15 AM Personalising Customer Interactions with Enhanced Segmentation 专题讨论:通过强化的市场细分,个性化客户交互

·         Understanding customer attributes and integrating data across channels for accurate analysis
·         Implementing behavioural segmentation to improve ongoing brand and customer experience
·         Driving revenue potential and customer success with personalised experiences

Check out the incredible speaker line-up to see who will be joining Alexandra.

Download The Latest Agenda