19 - 20 November, 2019
Shanghai, China
Adeline Yong 杨颖琳, Deputy General Manager, Head of Loyalty Customer Experience 副总经理、客户忠诚度体 验负责人 at Dalian Wanda Group 大连万达集团
Dalian Wanda Group 大连万达集团 Logo

Adeline Yong 杨颖琳


Deputy General Manager, Head of Loyalty Customer Experience 副总经理、客户忠诚度体 验负责人
Dalian Wanda Group 大连万达集团

Agenda Day 1

Tuesday, November 20th, 2018


Agenda Day 2

Wednesday, November 21st, 2018


11:45 AM Elevating Brand Experience to Attract and Retain Customers 提升品牌体验,吸引、留住客户

·         Defining brand vision and customer experience goals to maximise business ROI
·         Integrating social and digital technologies to develop effective and impactful campaigns
·         Evolving brand engagement strategies to achieve differentiation and enhance customer loyalty

Check out the incredible speaker line-up to see who will be joining Adeline.

Download The Latest Agenda