Omnichannel customers are proven to spend 208% more than customers who shop in store only. And the business opportunities will only continue to intensify, as new digital technologies and touchpoints emerge.
From online and offline touchpoints to journeys: Grasp the true dimensions of customer centricity
Gain insights on linking customer journeys to critical business outcomes
Recognise the importance of uniting expectations of customers, distributors and value chain employees to deliver greater value and improved efficiencies
Check out the incredible speaker line-up to see who will be joining Olga.
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