Anthony Chiam

Practice Leader, Global Business Intelligence, Asia Pacific and Australia J.D. Power

Anthony has more than 30 years in B2B and B2C financial services and payments industry.  He has worked in London, Singapore, Thailand, Hong Kong and Taiwan, with extensive experience in salesforce management in forex, payments products, credit cards, and general and life insurance (both individual and group) businesses.


At J.D. Power, he is responsible for the Financial Services practice, covering banking, credit cards, consumer finance and insurance.  He was previously Business Leader with Mercer and American Express.

Main Conference Day Two

Wednesday, September 25th, 2019

2:20 PM Customers Don’t Buy Your Product; They Buy Your Reputation

• With rising customer expectations and competition, customers expect more than just stellar banking products and services
• Driving brand authenticity and growing customers’ trust will improve customer acquisition and retention
• J.D. Power will provide key insights on and perceptions of banks’ brand reputation, which can tip the scales and secure long-term customer relationships

Check out the incredible speaker line-up to see who will be joining Anthony.

Download The Latest Agenda