Allen Ding

Head of Intelligence Customer Service Ant Financial | Alipay

Main Conference Day Two

Wednesday, September 25th, 2019

11:20 AM Redefining New Customer Service & Experience Standards Driven by Data & Intelligence

·         Leveraging data and intelligence to shape Ant Financial's customer and business strategy
·         Delivering anticipatory, personalised and customised service and experience to drive innovation
·         Reshaping CX framework throughout product life cycle by leveraging integrated data and culture to drive business results

Check out the incredible speaker line-up to see who will be joining Allen.

Download The Latest Agenda