23 - 26 September, 2019 | SANDS EXPO & CONVENTION CENTRE, SINGAPORE

CX Asia 2019 - Awards Application - Best Digital Experience

This award recognises the delivery of exceptional customer experience across various digital channels and touchpoints. The Best Digital Experience Awards provides a vehicle for sharing best practices in engaging tech-savvy consumers through the strategic alignment of digital platforms, marketing and customer interactions.

Outline organisation’s digital strategyy on engaging the connected customer
Share technology and platform strategies to strengthen digital capabilities
Describe how you have enhanced customer engagement through digital capabilities
Highlight exceptional digital interactions leading to improved customer advocacy and loyalty
Demonstrate initiative(s) taken to ensure frictionless customer experience across digital channels

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