The CX Asia Awards is born out of a simple vision; to create an event that will honour the highest level of achievement in customer experience (CX) across the Asian community. Returning for a 6th year, the Awards has now become a must-attend affair for CX professionals in Asia and for organisations that have put customers at the heart of their businesses.

The Awards are judged by a panel of independent and esteemed CX leaders across Asia with vast experiences in CX. Winners will receive recognition for leadership, vision, innovation and strategic accomplishments within the industry.

BEST DIGITAL EXPERIENCE

CX VENDOR EXCELLENCE

BEST USE OF CX TECHNOLOGY

BEST OMNI-CHANNEL EXPERIENCE

BEST BRAND EXPERIENCE

BEST USE OF MOBILE

BEST SOCIAL MEDIA EXPERIENCE

BEST CONTACT CENTRE

BEST EMPLOYEE ENGAGEMENT

BEST CUSTOMER EXPERIENCE TEAM

BEST CUSTOMER EXPERIENCE AWARD

BEST CX PERSONALITY