Harvey Livingston is a Regional Vice President for AT&T responsible for the B2B Outbound Telemarketing program (OBTM), the National Online Business Web Center, the Business Web Dealer program and the Online Chat initiative within AT&T’s Alternate Channel Program. He is an accomplished business solutions executive who values the human element in achievement with coaching and development expertise, broad telecom and technical knowledge and an extensive track record of success optimizing performance and generating profit while providing excellent customer service. He has proven leadership in sales management and execution, contact centers , contract negotiations and customer relationships. He is a consistent community volunteer with an emphasis on economic empowerment, entrepreneurship and youth development. He is a sought after speaker on a variety of business and developmental topics including customer experience, change management, coaching and development, leadership and on small business effectiveness.