Our 2021 sponsors include
Sponsors
Silver Plus
Blue Prism
Website: www.blueprism.com
Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries in more than 1,800 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking... Read More
CSG
Website: www.csgi.com
For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow... Read More
Quadient
Website: https://www.quadient.com/
Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization... Read More
Talkdesk
Website: www.talkdesk.com
Talkdesk Enterprise Cloud Contact Centre empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,800 innovative enterprises... Read More
Silver
ChatLingual
Website: https://www.chatlingual.com/
ChatLingual enables companies to radically simplify their support teams. Our multichannel service platform empowers each Advisor to be your Best Advisor by removing barriers around language, technical skill set and tribal knowledge. With ChatLingual, Global Fortune 500’s are simplifying staffing models, increasing NPS scores, accelerating entry into new markets and... Read More
Intent HQ
Website: www.intenthq.com
96% of Telco CMOs say they don’t give their customers
a consistent, personalised experience across all channels. They are losing
consumer wallet share to the 4% and the FANG companies - who deeply understand
customers and treat them as individuals.Ironically, Telcos have just as much of the raw
ingredients to... Read More
NICE
Website: www.nice.com
NICE is focused on transforming experiences to be extraordinary and trusted by empowering organisations to make smarter decisions with enterprise software solutions that support remote employees, streamline processes and improve customer conversations. When the world’s leading companies want to improve their business performance, increase their operational efficiency, prevent financial crime,... Read More
NICE Satmetrix
Website: www.satmetrix.com
NICE Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. Turn to us for software that helps you drive customer loyalty, satisfaction, and business results using a customer-journey focused approach. Our solution reveals a complete picture of the customer... Read More
Signavio
Website: www.signavio.com
Signavio is the next generation of Business Process Management (BPM) trusted by over 1,000 companies worldwide. Signavio Business Transformation Suite is a modern solution designed to leverage the interfaces, devices, and working practices of today with the future of your business in mind. The suite consists of three distinct products,... Read More
Staffino
Website: staffino.com
Staffino is a closed-loop feedback solution which provides deep customer insight (both semantic and metric) as well as CX and EX management tools. Our unique methodology results in high response rates, both micro and macro visibility of core attractors and detractors, including communication channels allowing for both external and internal... Read More
Usabilla
Website: https://usabilla.com/
Usabilla ermöglicht es Marken wie KLM, Tommy Hilfiger und
Toyota durch die Verbesserung der digitalen Erlebnisse auf Websites, Apps und
in E-Mails wirklich kundenorientiert zu werden. Unternehmen erhalten die
ultimative Lösung, um die Stimme ihrer Kunden zu erfassen, quantitative und
qualitative Daten zu sammeln und Erkenntnisse in Maßnahmen einfließen zu... Read More
Bronze
Schaman
Website: schaman.com
Boost your technical customer care to achieve a new level of customer experience and efficiency with AI self-orchestration Automated diagnosis & resolution, proactivity, omni-channel Read More
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