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Our 2020 sponsors include

Silver Plus

CSG
Website: https://www.csgi.com/end-to-end-customer-experience/

For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow... Read More

Blue Prism
Website: http://www.blueprism.com/

Blue Prism’s vision is to provide a Digital Workforce for Every Enterprise. The company’s purpose is to unleash the collaborative potential of humans, operating in harmony with a Digital Workforce, so every enterprise can exceed their business goals and drive meaningful growth, with unmatched speed and agility. Fortune 500 and... Read More

Quadient
Website: https://www.quadient.com/

Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization... Read More

Silver Sponsors

solvatio
Website: https://solvatio.com

solvatio provides smart solutions for a digital end to end customer experience in telecommunications. With more than 20 years of experience in assurance, knowledge-based agent support and solutions for customer self service, solvatio continues to push the boundaries of technologies such as AI, Omnichannel and Smart Process Automation for CSPs.... Read More

Intradiem
Website: http://www.intradiem.com

Intradiem arms contact centers with a real-time solution that streamlines operations and builds a solid foundation in a complex environment. The advanced automation platform creates significant and rapid cost reduction and agent performance benefits. Over 230,000 contact center employees use Intradiem’s solution daily. Read More

GemSeek
Website: https://www.gemseek.com/

GemSeek Consulting is a market intelligence and consulting company with an inquisitive character. We help our clients make informed decisions based on market research evidence, rigorous business analysis and predictive modeling. We hold international expertise in management consulting, market forecasting, marketing portfolio optimization, competitive analysis, and economic value measurement of... Read More

Aklamio
Website: https://www.services.aklamio.com/en/

At Aklamio, we believe that customers, their networks, and the power of word-of-mouth are a company’s best assets. With our Software-as-a-Service solution, we help our partners identify, reward and convert loyal customers into brand advocates. Aklamio is the driving force behind the referral marketing programs of global enterprises such as... Read More

Kochava
Website: https://www.kochava.com/

Kochava Inc. is the leading attribution platform and host of the largest independent mobile data marketplace. The company provides secure, real-time data solutions to help brands establish identity, define and activate audiences, and measure and optimize all aspects of their marketing. Kochava provides enterprise brands with a consolidated Unified Audience... Read More

Glassbox
Website: https://glassboxdigital.com/solutions/

We're Glassbox - the most secure digital CX orchestration solution. Curious how you can create a seamless user experience across all your digital channels? Experience the power of customer truth with our tagless, intuitive, and safe solution that breaks down silos between the call center, operations, business analysts, and IT.... Read More

NICE Satmetrix
Website: www.satmetrix.com

NICE Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. Turn to us for software that helps you drive customer loyalty, satisfaction, and business results using a customer-journey focused approach. Our solution reveals a complete picture of the customer... Read More

[24]7.ai
Website: http://www.247.ai

[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7.ai’s technology helps companies create a personalised, predictive and effortless customer experience across all channels. The world’s largest and most recognisable brands are using intent-driven engagement from [24]7.ai to assist several... Read More

Intent HQ
Website: www.intenthq.com

96% of Telco CMOs say they don’t give their customers a consistent, personalised experience across all channels. They are losing consumer wallet share to the 4% and the FANG companies - who deeply understand customers and treat them as individuals.Ironically, Telcos have just as much of the raw ingredients to... Read More

Service Now
Website: www.servicenow.com

ServiceNow making the world of work, work better for people. Getting simple stuff completed at work can be easy, and getting complex multi step tasks accomplished can be painless. Our applications automate, predict, digitize and optimize business processes and tasks, across IT, Customer Service, Security Operations, Human Resources and more,... Read More

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