Bartek Lechowski

Customer Experience Director PLAY

Bartek has been leading Customer-centric transformations for over 15 years on a local, regional and global level across many industries. With his background in FMCG marketing from Mars and Danone, he focuses on creating distinct branded experiences across customer journeys. As IKEA executive, he has led one of the most successful transformations world-wide resulting in best-ever customer satisfaction results fueling strong commercial growth. He then moved on to become Poland’s first Chief Experience Officer for top e-commerce player only to join Play - one of the biggest telco success stories in Europe - 10 days before first Corona lockdown.

Check out the incredible speaker line-up to see who will be joining Bartek.

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