The Customer Experience Exchange for Telecoms is exclusively open to C-level executives and VPs/Directors/Heads of Customer Experience, Marketing and Digital Strategy – making this meeting THE leading customer experience forum in the telecoms sector.
The telecoms industry continues to evolve at the speed of light, but this also means that CX challenges are never far behind for heads of business, including:
- Minimising churn whilst maximising retention and loyalty
- The challenge of digitalisation vs humanisation
- Keeping up with changing regulation and compliance
- Mapping out the ideal end-to-end journey for their customers and reaching out to them at the right time with the right product/service
- Proving ROI on CX
And much more…the agenda has just been released so make sure you download your copy by filling out the form or emailing Exchangeinfo@iqpc.com if you would prefer to receive it via email.
Please note: That all fields marked with an asterisk (*) are required.