If you are interested in attending contact our Audience Development Team!
CX Telecoms Exchange remains virtual for 2021!
In the absence of face-to-face meetings due to the current global climate, we understand the increased need for alternative solutions to promote knowledge-sharing and relationship-building. With the significant role our meetings play in fostering communities, we took steps in 2020 to provide an alternative platform for our network to come together, share ideas, discuss best practices and stimulate innovation during these times of uncertainty. After its success, we are delighted to welcome back the Exchange in a virtual format, bringing cutting-edge learning and quality discussions to you in the comfort of your own home!
The Customer Experience Exchange for Telecoms gives senior CX executives the chance to address the wide range of pressing challenges faced by telecoms enterprises across Europe. From inspiring case studies and roundtable discussions to meetings with innovative solution providers, the Exchange will provide the perfect environment for solving your most pressing concerns.
Take a look at the agenda here.
The Exchange is an invitation only forum that brings together 60 of Europe's leading minds in customer experience, specifically within Telecoms. These leaders will be giving answers on how to:
Dr. Bernd Meurer
Chief Commercial Officer
Head of Customer Journey Management
Customer Journeys Management Director
Customer Experience Director
Head of Revenue & Retention
Global Head of Customer Success Management
Vice President Sales Business Customers
Director - Digital Care
Daniela Sorriso Valvo
Director Business Management and Transformation
Executive Director – Product Management
Principal Product Manager
Head of Telco Industry Marketing
'It’s nice having the one-to-one interactions’
Senior Customer Experience Manager, BT Corporate