Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.
From 26 countries with a 35,000-strong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our client's operating models to generate financial advantage.
We partner with some of the world’s most progressive travel and leisure brands including: easyJet, Voyage Prive, BlaBlaCar, and Wonderbox.
Headquartered in Paris, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world.
Webhelp is owned by its management and KKR, a leading global investment firm, as of February 2016.