Pindrop is a leader in call centre security and provides advanced solutions for authentication and fraud detection to the world’s largest call centres. Pindrop enables contact centres to ensure customer experience, expand capacity and mitigate fraud loss by quickly authenticating genuine users, reducing wait times, and providing real-time alerts to detect and minimize potential fraud. Our solutions are voice and device-agnostic, analysing over 1,300 acoustic factors, and leveraging Pindrop’s fraud database. Pindrop’s unique Phoneprinting™ technology is the first of its kind to analyse and fingerprint individual phone calls. Pindrop‘s passive and highly accurate solutions secure call centres without sacrificing customer experience