Messagepoint is a SaaS-based Customer Communications Management (CCM) solution that enables organizations to enhance customer experiences with optimized communications. Our customers include industry leading banks, financial services organizations, and insurers that leverage Messagepoint’s intelligent content management capabilities to create more timely, relevant, compliant and highly-personalized customer-facing communications, across print and digital channels.
Messagepoint uniquely empowers customer experience, marketing and product professionals with hands-on control to:
Eliminate inconsistencies, outliers and errors by rationalizing legacy content inventories
Speed time to market by enabling content authors and editors to directly create, change and manage the content, business rules, and testing of their communications
Create highly personalized communications with advanced capabilities that make it fast and easy to vary messages and target communications
Efficiently create and manage large inventories of related communications with patent-pending variation management
Make changes faster with shared content objects - edit once and immediately reflect changes throughout the inventory of communications
Empower customer service representatives and front-line workers to personalize and send approved print and digital customer communications
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