CX Exchange for Banking Financial Services & Insurance 2019 Sponsors

Diamond Sponsors

Website: http://www.stratifyd.com/

Stratifyd is a customer data analytics platform that is designed to equip business leaders worldwide with immediate actionable insights into how customers, partners and employees view their products, services and organization.  Read More

Gold Plus Sponsors

Smart Communications
Website: https://www.smartcommunications.com/

Smart Communications™ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 300 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to... Read More

Silver Plus Sponsors

Website: http://www.genesys.com/

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships.... Read More

Website: www.helpshift.com

Helpshift is the leading next-generation digital customer service platform that enables B2C brands to scale their support while offering personalized experiences on Mobile.  Embedded in some of the largest B2C applications like Microsoft Office, Tencent, Supercell games and Xfinity Home, Helpshift powers Messaging based Customer Service on 2B+ mobile devices... Read More

Website: http://www.liveperson.com

LivePerson is the leading provider of intelligent, online engagement solutions, enabling the world’s top brands to deliver a personalised user experience by proactively engaging visitors with real-time solutions for chat, voice and content.LivePerson's solutions create meaningful, real-time connections by engaging the right customer, at the right time, through the right... Read More

Website: www.gomoxie.com

Moxie is the leader in guided commerce, changing the way brands interact with their customers. Moxie’s digital platform anticipates what customers need and guides them through the online journey with proactive, useful snippets of information—without the need for human assistance..  More than 600 of the world’s leading brands in financial... Read More

Website: http://www.quadient.com

Thanks to super-brands like Apple, Google, and Amazon, consumer expectations are higher than ever before. Today’s customers demand personalized, relevant communications that are available in real-time and accessible through the channel of their choice.But for highly regulated industries such as insurance and financial services, digital transformation presents a number of... Read More

Upland Rant & Rave
Website: uplandsoftware.com/rantandrave

Rant & Rave provides customer engagement solutions with a difference. Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave Platform to proactively communicate with and gather fast feedback... Read More

Silver Sponsors

Website: www.247.ai

Redefining Customer Acquisition and Engagement[24]7.ai is redefining the way companies interact with consumers. We help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience. Read More

Website: www.8x8.com

8x8 helps businesses transform their customer and employee experience. With one intelligent cloud-based platform for voice, video, collaboration and contact centre solutions, your organisation can communicate faster and smarter to exceed expectations. 8x8’s hosted unified communications and contact centre solution allow you to quickly, easily and safely migrate telephony systems... Read More

Website: www.brytercx.com

With BryterCX, formerly ClickFox, organizations achieve significant ROI while creating better customer experience. BryterCX Journey Management Suite transforms omnichannel event data into a clear map of customer behaviors and journeys. Companies can monitor and measure their true customer journeys against key benchmarks to identify friction and quickly remediate issues to... Read More

Website: contentsquare.com

With your current analytics solution you'll know who is coming to your site and where they go, but can you understand why? With Contentsquare, the behavioural UX insight platform, digital teams can analyse all visitor data, across any device, date range and web page. This is all without the need... Read More

Website: www.twilio.com

Twilio powers the future of business communications. Enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and... Read More

Website: www.unblu.com

Unblu solutions empower financial institutions to make every online conversation meaningful and profitable. By using Unblu, financial institutions increase online conversions, deliver better and more efficient customer experiences, and build successful business relationships. Some of the features you will find in the Unblu suite are:Conversational Interfaces you can implement on... Read More

Bronze Sponsors

Website: https://nucoro.com/solutions

Nucoro is the digital investment and savings platform delivering enterprise solutions for banks, insurance firms, asset managers and other institutional clients. With our help, firms can quickly launch next-generation savings and investment propositions, gain the agility of a fintech and innovate at eye-level with digital competitors.The Nucoro platform empowers firms to... Read More