Download the Agenda

Download the Agenda

The Customer Experience Exchange For Banking,

Financial Services and Insurance 2020 Agenda

If you are passionate about securing the future of your business through the customer experience you provide,
if you have ideas to share, opinions on what needs to change and an ability to make things happen, then the
Customer Experience Exchange for Banking, Financial Services and Insurance is the strategic forum for you. 

Learn about:

  • How to successfully change the mind-set of an organisation to always put the customer first
  • Assessing how far automation can take you in a world where people expect face-to-face contact
  • The potential data has of improving our future lives, if used effectively by financial institutions
  • The impact Fintechs have had on traditional financial services to navigate disruption
  • How you can correctly predict what the next big game changer will be for customer excellence delivery

And much more...!


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