Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experiences for customers and employees. Medallia works with leading BFSI organisations around the world, to help orchestrate every customer, employee, and agent journey. By doing this organisations can predict and prioritise the actions needed to deliver experiences that strengthen relationships, motivate employees, and drive business growth and innovation.