October 2020 | USA
Cogito
Cogito’s AI helps phone-based sales and service
representatives elevate performance. Grounded in break-through innovations
developed at MIT, it instantly analyses hundreds of conversational behaviors to
provide live in-call guidance combined with a real-time measure of customer
experience. The technology is augmenting the emotional intelligence of
thousands of agents in the world’s most successful enterprises – improving
sales results, delivering world-class service and enhancing quality of care.
Website: www.cogitocorp.com
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