22-24 October 2017
Dusit Thani, Dubai, UAE
Omar Hashem, EVP Head of Digital Banking Division at The National Commercial Bank

Omar Hashem

EVP Head of Digital Banking Division
The National Commercial Bank

Check out the incredible speaker line-up to see who will be joining Omar.

Download The Latest Agenda

Conference Day One: Monday, 23 October 2017

Monday, October 23rd, 2017

9:45 AM PANEL DISCUSSION: The future of customer contact in a digital era

  • How your customers are redefining customer contact and what this means for you
  • Finding the right balance of physical and digital contact for an effortless consumer experience
  • Exploring smart channels of communication to build into your strategy
  • Transforming your contact centre into a “centre for happiness”