22-24 October 2017
Dusit Thani, Dubai, UAE
Ismail Mohammed, Senior Vice President of Customer Operations and Service Management at du
du Logo

Ismail Mohammed


Senior Vice President of Customer Operations and Service Management
du

Conference Day One: Monday, 23 October 2017

Monday, October 23rd, 2017


9:45 AM PANEL DISCUSSION: The future of customer contact in a digital era

  • How your customers are redefining customer contact and what this means for you
  • Finding the right balance of physical and digital contact for an effortless consumer experience
  • Exploring smart channels of communication to build into your strategy
  • Transforming your contact centre into a “centre for happiness”

Check out the incredible speaker line-up to see who will be joining Ismail.

Download The Latest Agenda