22-24 October 2017
Dusit Thani, Dubai, UAE


Media Partners

CCW Digital
Website: http://www.callcenterweekdigital.com

Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ reigns as the most significant community, resource hub and advisory for call center and customer experience... Read More

Call Centre Helper
Website: http://www.callcentrehelper.com

Call Centre Helper is the UK's most popular contact centre magazine with over 200,000 readers. It is a free, weekly online magazine aimed at giving contact centre people advice on how to make their businesses work more effectively.The site allows readers to navigate swiftly to the area that interests them... Read More

Loyalty Magazine
Website: http://www.loyaltymagazine.com

Loyalty Magazine is the indispensable information source for all loyalty and customer-focused professionals. Read www.LoyaltyMagazine.Com and the printed edition of Loyalty Magazine (published three times a year) for the latest on reward schemes, customer acquisition & retention, customer data, CRM, call centres, green loyalty issues, mobile and social media rewards... Read More

Customer Service Manager
Website: http://www.customerservicemanager.com

CSM is the leading online magazine and community for customer service professionals. The CSM website is packed with customer service articles, skills and tips - all designed to help improve your customer service. Join for free and receive a valuable customer service newsletter each month. Website: www.customerservicemanager.com Read More

Developing Telecoms
Website: http://www.developingtelecoms.com

Developing Telecoms is the on-line information portal for communications in developing and emerging markets. Providing daily news updates, reviews and analysis of mobile and fixed-wire markets, technology and products DevelopingTelecoms is the leading information source for communications professionals focused on emerging markets. And with 500,000 hits per month DevelopingTelecoms is... Read More

CRM Xchange
Website: http://www.crmxchange.com

CRMXchange is the premiere destination for information on relationship management including: best practices, CIM applications, products, training, and other valuable industry resources. Read More

Customer Care Management Group
Website: https://www.linkedin.com/groups/1079387

Learn ways to delight your customers. More than 80% of customers today re-hire a business after getting good service. This LinkedIn groups brings together about 22k of your support peers to discuss topics ranging from traditional support methods to artificial intelligence and more. Access the group now - start your... Read More

Customer Care Network
Website: https://www.linkedin.com/groups/69045

12,000 members (from supervisors to CxO) - With 12,000+ members -operational managers, tactical managers and strategic managers- the Customer Care Network is one of LinkedIn's most active groups on customer care excellence and customer engagement. Feel free to start discussions, write a "shout out" in search for the best advice... Read More

Customer Management IQ
Website: http://www.customermanagementiq.com

Become a member of Customer Management IQ and receive complimentary access to resources that will keep you at the forefront of industry change. You will receive access to our growing library of multi-media presentations from industry leaders, an email newsletter updating you on new content that has been added, free... Read More