New Age Conversational Experience to Enhance Customer Engagement, Market Outreach & Operational Efficiency
Digital channels have now emerged as the preferred choice for many of Asia’s consumers when it comes to interacting and engaging with brands. In this new age of customer engagement, Chatbot will be the game-changer in transforming customer experience, service excellence, marketing and sales.
Returning from the successful launch last June, the 2nd Annual Intelligent Chatbots Summit will convene Chatbot practitioners to explore key themes on ‘ Business Synergies & Value Creation’, ‘ Chatbot ROI & Performance’, ‘ Continuous Improvement Initiatives’, ‘ Building Intelligent Bots’, ‘ Chatbot Adoption & Utilisation’, ‘ Chatbot User Experience & Design’ and ‘ Monetising Chatbots’ . Attend this 2-days program focused specifically on chatbots to get inspired and network with like-minded peers!
Featured Speakers 2019 Include:
Senior Manager, Customer Care Technology Program Management
Head of Marketing and Customer Experience
Head - Digital, Social Media and Product Marketing
Head of Digital Transformation
Head of Global Marketing in Group Enterprise
Head of Digital IT
Systems Automation, Chatbot & Web Engineer
Performance Excellence Program – NatSteel Holdings
Director, Process Excellence & NPS
Key Themes for Intelligent Chatbots Summit 2019:
Business Synergies & Value Creation
Chatbot ROI & Performance
Continuous Improvement Initiatives
Building Intelligent Bots
Chatbot Adoption & Utilisation
Chatbot User Experience & Design
Why Attend Intelligent Chatbots Summit 2019?
Your A-Z guide on Chatbot implementation in Asia: From assessing ROI to ensuring successful chatbot development and execution in your organisation
Learn and benchmark with Chatbot leaders who have been there, done that!
Discover how you can advance your Chatbot with AI, sentiment analysis and through continuous improvement initiatives such as scenarios building
Hear how you can monetise Chatbot in the areas of marketing outreach, sales, customer engagement and internal operations
Network with the region’s leading Chatbot practitioners to improve your organisation’s Chatbot strategy