18 - 21 June, 2019
Equarius Hotel, Singapore
Sylwia Kulezsa, Senior Executive Director, Digital Engagement & Cross-Channel Sales at Standard Chartered Bank

Sylwia Kulezsa


Senior Executive Director, Digital Engagement & Cross-Channel Sales
Standard Chartered Bank

Check out the incredible speaker line-up to see who will be joining Sylwia.

Download The Latest Agenda

CONFERENCE DAY ONE

Wednesday, June 27th, 2018


11:30 AM PANEL: Evaluating Chatbot Platforms and Benchmarking Performance Metrics against other Channels

·      Setting chatbot KPIs to measure channel effectiveness
·      Driving chatbot improvements and customer uptake in digital self-service
·      What are the best tools for measuring bot analytics and performance?