16 - 17 June, 2020 | Amara Sanctuary Resort Sentosa, Singapore

Shweta Modi

Director, Process Excellence & NPS Go-MMT Group


Thursday, June 28th, 2018

4:00 PM Revolutionising Customer Experience and Achieving Cost Savings with Problem-Solving Bots

·      Scaling chatbots for maximum business impact and an improved bottom line
·      Fine tuning chatbots for effective enquiry handling and complaint resolution
·      Attaining operational excellence with chatbots in process automation and service efficiency

Check out the incredible speaker line-up to see who will be joining Shweta.

Download The Latest Agenda