18 - 21 June, 2019
Equarius Hotel, Singapore
Dialog Axiata  Logo

Sandra de Zoysa


Group Chief Customer Officer
Dialog Axiata

Check out the incredible speaker line-up to see who will be joining Sandra.

Download The Latest Agenda

Pre-Conference Workshops

Saturday, June 6th, 2020


9:00 AM Workshop A: Chatbot Bootcamp 101: From Development to Execution

  • Defining scope of project and mapping out implementation timelines and targets
  • Establishing key features and functionalities in chatbot design
  • Weighing the pros and cons of outsourcing versus developing in-house
  • Fast-tracking pilot to commercialisation: Tracking progress and evaluating outcomes for improvements

CONFERENCE DAY ONE

Wednesday, June 27th, 2018


9:15 AM Realising Scalable and Profitable Chatbots Across the Enterprise

·      What are the market opportunities for chatbots amidst technology disruptors in the age of customer?
·      How can chatbots elevate next generation digital experiences?
·      Pitfalls and lessons learnt from chatbot implementation