16 - 17 June, 2020 | Amara Sanctuary Resort Sentosa, Singapore

Linette Lim

Director, Admissions Strategy & Outreach Singapore Management University (SMU)

CONFERENCE DAY ONE

Wednesday, June 27th, 2018

11:30 AM PANEL: Evaluating Chatbot Platforms and Benchmarking Performance Metrics against other Channels

·      Setting chatbot KPIs to measure channel effectiveness
·      Driving chatbot improvements and customer uptake in digital self-service
·      What are the best tools for measuring bot analytics and performance?

Check out the incredible speaker line-up to see who will be joining Linette.

Download The Latest Agenda