18 - 21 June, 2019
Equarius Hotel, Singapore

Felix Kurniawan


Chatbot Product Lead - Dispute Settlement & Operation
Tokopedia

Pre-Conference Workshops

Saturday, June 6th, 2020


1:00 PM Workshop C: How to Train Your Chatbot

  • Shaping your content and tone and infusing personality within your chatbot
  • Designing conversation flows and creating great customer engagement that leads to optimal user experience
  • Getting a series of 'chatbot checklists' to achieve business objectives and goals post deployment and utilisation

Check out the incredible speaker line-up to see who will be joining Felix.

Download The Latest Agenda