18 - 21 June, 2019
Equarius Hotel, Singapore
Alexa Lim, Head, Digital Marketing at Tokio Marine Group

Alexa Lim

Head, Digital Marketing
Tokio Marine Group

Check out the incredible speaker line-up to see who will be joining Alexa.

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Wednesday, June 27th, 2018

11:30 AM PANEL: Evaluating Chatbot Platforms and Benchmarking Performance Metrics against other Channels

·      Setting chatbot KPIs to measure channel effectiveness
·      Driving chatbot improvements and customer uptake in digital self-service
·      What are the best tools for measuring bot analytics and performance?