2020 Key Themes:
In our exclusive report we explore the pros and cons of voice chatbots Vs text-based chatbots as well as considerations when fitting Voice-enabled chatbots into your organisation.
Past presentation from Sudesh Thevasenabathy, Head of Customer Experience, AXA Hong Kong
5 things we have learned from chatbots in business.
This special report on the State of Chatbots has the answers. It details a customer-centric blueprint for implementing, measuring and optimizing chatbots. Topics include:
Artificial Intelligence is expected to permanently change the banking industry in profound ways during the coming months and years. Companies want to seek a competitive edge by implementing more technology to achieve improvements in speed, cost, accuracy and efficiency. In this report you'll learn 4 prominent ways that bots are artificial intelligence are transforming the banking and insurance industries.