Intelligent Chatbots 2020 Is Going ONLINE!

With the impact of Covid-19 across all industries, it has become increasingly important to address the growing need for seamless digital interactions between organisations, their employees, and their customers. Leaders are required to take a step back and evolve their strategies to retain customers and maintain operational productivity.

As competition intensifies and connections shift online, it becomes crucial to driving sustainable models, and a chatbot implemented correctly, could deliver tremendous business value. However, if not managed well, the negative impact on branding, customer satisfaction and loyalty could have serious repercussions to the company.

With that in mind, we are virtually gathering leading practitioners from across Asia to showcase best practices and key learnings on chatbot fundamentals and deployment, maximising sales and marketing, and driving customer loyalty and enterprise productivity. 

Join us at the Intelligent Chatbots Online Event on 16-17 June 2020!

Key Themes for Intelligent Chatbots Online Event 2020:

Capturing Business Value and Opportunities through Chatbots  

Optimising Chatbots to Deliver a Superior Customer Experience

Developing Sustainable and Commercially Viable Chatbot Projects

Enhancing Internal Enterprise Communications, Productivity and Efficiency

Creating Truly Intelligent Chatbots with Cognitive Capabilities

Integrating and Positioning Chatbots as a Strong Pillar of your Digital Marketing Strategy

2020 Speakers Include:

Who You Will Meet?

Heads, MDs, Senior Executives with key responsibilities in:

Contact Centre/ Customer Service/ CRM/ CX

Technology/ IT

Digital Experience and Strategy

Services Quality / Delivery


Product Development