June 18 - 19, 2019 | Marriott Marquis Washington, DC, USA
Boris van Beek, VP, Digital & Customer Operations at T-Mobile Netherlands
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Boris van Beek


VP, Digital & Customer Operations
T-Mobile Netherlands

CONFERENCE DAY TWO

Wednesday, June 19th, 2019


1:00 PM THE BILL AS A KEY ASSET IN CUSTOMER EXPERIENCE

Meeting customer expectations in a digital world is making processes simple and personal. In a few steps Boris will elaborate on the steps organizations can take and which roles the bill plays in the customer journey. Boris will tell how this helped T-Mobile Netherlands to become a true challenger of the business market in the Netherlands.

Check out the incredible speaker line-up to see who will be joining Boris.

Download The Latest Agenda