6-8 May 2018
Sheraton Grand Hotel, Dubai, UAE, Dubai, United Arab Emirates
Tarek AbuBakr, Technical Customer Experience Manager at Etisalat Egypt

Tarek AbuBakr

Technical Customer Experience Manager
Etisalat Egypt

Check out the incredible speaker line-up to see who will be joining Tarek.

Download The Latest Agenda

Interactive Focus Day: Sunday, 6 May 2018

Sunday, May 6th, 2018

9:30 AM Network automation approaches for better CX

While it’s easy to capture data from mobile users, CEM has long advanced in improving customer experience for mobile. Today’s inspirations are Automation and Machine learning (ML). Learn how to automate and correlate the information together in one interface. Moreover, how to build a solid ML regression model to predict/design your capacity needs