6-8 May 2018
Sheraton Grand Hotel, Dubai, UAE, Dubai, United Arab Emirates
Sheraton Grand Hotel, Dubai, UAE, Dubai, United Arab Emirates
Raffaella Bianchi
Head of Customer Experience
Du
Check out the incredible speaker line-up to see who will be joining Raffaella .
Download The Latest AgendaForum Day Two: Tuesday, 8 May 2018
Tuesday, May 8th, 2018
9:10 AM The key ingredients of a successful customer experience transformation: True north, design thinking, and organizational cohesiveness
By rallying your organization behind a common, coherent vision consistent with their brand, realigning internal mindsets and behaviors, and applying a generous dash of empathy into designing the customer experience, you differentiate yourself more effectively in highly competitive markets. Don't miss this session to discover some fascinating insights into the best strategies for improving customer experience