6-8 May 2018
Sheraton Grand Hotel, Dubai, UAE, Dubai, United Arab Emirates
Laurent Rigaut, Vice President Customer Information & Personalization at ORANGE Corporate

Laurent Rigaut

Vice President Customer Information & Personalization
ORANGE Corporate

Check out the incredible speaker line-up to see who will be joining Laurent .

Download The Latest Agenda

Forum Day One: Monday, 7 May 2018

Monday, May 7th, 2018

9:20 AM Opening keynote: Why improving CEM in digital is no longer just an option, it’s a must!

This keynote will shed light on the importance of having a comprehensive digital strategy to enhance CEM in a digital era

Interactive Focus Day: Sunday, 6 May 2018

Sunday, May 6th, 2018

11:00 AM Monetising network data

On the fixed networks, you have enough data. But how can you utilise the data to make business sense? One possibility is to do some analysis and offer promotions to third party vendors. What else?