Freshworks Inc. is the leading provider of cloud-based customer engagement software.
Freshworks products make it easy for teams to collaborate with each other and also help provide their customers with the best experience possible. Freshworks’ cloud-based suite of SaaS products is used by over 150,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, and Cisco.
Freshworks’ suite of products has transformed the way world-class organizations collaborate with customers and co-workers. It includes Freshdesk (customer support helpdesk), Freshservice (ITSM tool), Freshsales (CRM for high velocity sales teams), Freshcaller (call center software), Freshteam (applicant tracking system), Freshchat (customer messaging software), Freshconnect (collaboration tool), Freshrelease (agile project management software), and Freshmarketer (conversion rate optimization suite).
Freshworks is headquartered in San Mateo, California and has global offices in India, UK, Australia, and Germany. Freshworks has raised over $149 million and is funded by Accel Partners, CapitalG, Sequoia Capital and Tiger Global Management.