Main Conference Day Two
Wednesday, October 2nd, 2019
Take a deep dive and discover the benefits design thinking - a human centered approach to innovation that draws from the
designer’s tool-kit to integrate everything, from the needs of your customer, to the opportunities for new technologies, all
amounting to continued business success.
- Learn how creating a disruptive customer centric approach will ultimately lead to increased revenue growth and market position
- Learn what you can do to help change customer needs into user experience to drive continued CX innovation.