30 September - 02 October, 2019 |
Hotel Novotel Barcelona City, Barcelona, Spain
Hassan Jaafar, Head of CRM and Customer Insights at Lebara
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Hassan Jaafar


Head of CRM and Customer Insights
Lebara

Main Conference Day One

Wednesday, September 26th, 2018


2:30 PM The alignment of CVM and CEM in Telecoms

Today, effective CEM can not only be a key disruptive method, but also a great way to add extra value to the bottom line.
How can additional investments into service and operational innovation help drive the returns to the business?
How can you ensure your business case for CX is flawless?

Check out the incredible speaker line-up to see who will be joining Hassan.

Download The Latest Agenda