30 September - 02 October, 2019 |
Hotel Novotel Barcelona City, Barcelona, Spain
Francois Bourquin, Chief Digital Officer at Pentagon Studio Digital

Francois Bourquin

Chief Digital Officer
Pentagon Studio Digital

Check out the incredible speaker line-up to see who will be joining Francois.

Download The Latest Agenda

Main Conference Day One

Tuesday, October 1st, 2019

1:15 PM Panel Discussion: Driving a better customer experience through automation and AI

AI has transformed the way the customer is able to interact with the operator, and vice versa
What benefits does automation offer to the operator when looking at CX delivery?
How can AI help streamline the experience and nurture your customers to ensure the highest quality service?