Dr Csaba Kiss Kallo

Head of Product Mangement Brite:Bill

Main Conference Day One

Tuesday, October 1st, 2019

9:30 AM Moments that Matter

This session focuses on the reasons why the billing experience is so important for service providers. It discusses the 3 moments of billing experience excellence that matter most for customers: The Decision to buy a service; The Arrival of the service; and The Bills that the customer receives thereafter. You will learn how you can reduce the overall cost of running your contact centers, improve your NPS and reduce churn.

Check out the incredible speaker line-up to see who will be joining Csaba Kiss.

Download The Latest Agenda