30 September - 02 October, 2019 |
Hotel Novotel Barcelona City, Barcelona, Spain
Aaron Boasman-Patel, VP, AI & Customer Centricity at TM Forum
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Aaron Boasman-Patel

VP, AI & Customer Centricity
TM Forum

Main Conference Day One

Wednesday, September 26th, 2018

3:00 PM Managing data overload to get an accurate picture of CEX performance and impact

Predicting your customers’ next steps is imperative to success, and data is key to do this
With that, how can we use data to boost our digital engagement with the customer?
How can tools, such as automation and robotics to collect and utilise data to enhance your AI services?What impact does this have on the delivery of service?

Check out the incredible speaker line-up to see who will be joining Aaron.

Download The Latest Agenda