CEM in Telecoms Europe: Investment Trends Report 2019
Ahead of CEM in Telecoms Europe Forum, we surveyed CX Leaders to gather insights on how they are developing their seamless omnichannel customer experience. The survey also identifies the challenges being faced by CX professionals in the telecoms industry, moving forward in 2019 and beyond. Download the report to discover what they are focusing on, and what integrated CX solutions companies are looking to apply to build compelling customer journeys.
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