How can you rescue your unhappy customers, increase your acquisitions through referrals and save tons of money by
Learn how powerful predictive analytics have helped telecom provides in Europe increase the scope and precision
of retention and upsell efforts. By predicting the level of satisfaction of survey non-responders, you can now have a
complete overview of your customer base. Join the session to discover how advanced machine learning and text
analytics algorithms can serve as a powerful tool to prioritise the improvement initiatives with the highest impact. Stop
responding to metrics that describe the past, start predicting what’s next. Be the bringer of change in your organization
who transforms CX from a trendy initiative to a key driver of bottom-line growth.