22. - 24. Oktober 2018
HOTEL PALACE BERLIN, GERMANY

Jenni Juvonen


Product Specialist
Zalando

2. Hauptkonferenztag: Next Level CX – voice, chatbot and AI personalisation

Wednesday, October 24th, 2018


11:00 The four building blocks of a chatbot – the zalando case study

The four building blocks of a chatbot – the zalando case study
·         NLP
·         chatbot structure/dialog design
·         backend integration
·         channel/frontend

Check out the incredible speaker line-up to see who will be joining Jenni.

Download The Latest Agenda