Jenni Juvonen
Product Specialist
Zalando
Check out the incredible speaker line-up to see who will be joining Jenni.
Download The Latest Agenda2. Hauptkonferenztag: Next Level CX – voice, chatbot and AI personalisation
Wednesday, October 24th, 2018
11:00 The four building blocks of a chatbot – the zalando case study
The four building blocks of a chatbot – the zalando case study
· NLP
· chatbot structure/dialog design
· backend integration
· channel/frontend