Martin Ratolistka

Chief Data & Automation Officer

Main Conference Day One

Tuesday, October 8th, 2019

12:30 PM Case Study: Harness automation, data and AI programmes to support customers and reduce costs

·         From UX to CX: Provide customers with the simplest interface possible
·         The use of voice recognition to understand customer requests
·         Implementing and scaling up automation: Cope with process complexities through home grown and third party solutions

Check out the incredible speaker line-up to see who will be joining Martin.

Download The Latest Agenda