Welcome to the Customer Contact Content Hub! Gain exclusive and actionable insight from customer contact leaders hailing from some of Europe's leading organisations. 

Download to read insight from:

• Tom Vickers, UK Customer Service Country Manager, Audible
• How Diversity is Helping Businesses Deliver Great Customer Service with insight from Helen Gillett, Managing Director, Affinity for Business and Petra Mengelt, Head of B2B Business Relations, Mash Group Pl
• Chatbots being Vodafone’s driving force behind Omni-Channel Customer Experience with insight from Kevin Knowles, Head of Contact Automation, Vodafone Group