Patrick Houbrigts

Global Customer Service Strategic Projects Director Booking.com

Main Conference Day Two - 28th October

Sunday, April 10th, 2022

2:00 PM Learning from the digital natives: Harness automation, data and AI technologies to deliver customer satisfaction

·        Developing your service model strategy assisted by technologies

·        How to best leverage data within the AI environment to enhance customer service

·        Buy or build? Exploring different options when developing digital capabilities

Check out the incredible speaker line-up to see who will be joining Patrick.

Download The Latest Agenda