Martin Taylor

Deputy CEO Content Guru

Interactive Discussion Groups - 4th November

Wednesday, November 4th, 2020

10:00 AM IDG D: Balancing self-service vs. human touch: Developing digital capabilities

·        Deliver a humanised and personalised experience through customer and employee engagement 

·        What’s the right balance between self-service and human touch

·        Developing internal digital confidence and capabilities

·        Bringing your team on board to bring your customers on board

·        Are you using the right tools? 

Check out the incredible speaker line-up to see who will be joining Martin.

Download The Latest Agenda