Jean-Pierre Sleiman is in charge of the Data Operations team within N26, that supports implementation of Machine Learning and Artificial Intelligence projects within the company’s Operations. Key initiatives range from customer service chatbot to conversation analysis and customer insight generation. Through his previous experiences as Management Consultant, AI Project Owner for an international bank and lecturer in French Universities, Jean-Pierre has been involved in numerous Data and AI projects in the last 4 years, from strategy definition to product delivery.